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Kilobyte
March 14, 2023
Respondido

Change of name and NIF on the bills

I would appreciate if you could let me know how I can change the name and NIF numbers on my bills REMOTELY. I have tried to do it online under “profile” but it does not have this option

Please contact me asap

Marialine

    Melhor resposta por João H.

    Hello @Marialine,

    Thank you for reaching out to us.

    To change the contract’s holder please send us a private message to the @Fórum profile with the following info:

    • Your NOS Costumer Number
    • Taxpayer number associated with the contract

    Thank you

    12 Comentários

    Kilobyte
    May 3, 2023

    Hi Joao,

    Thanks for sharing the tip

    I created the account a while ago … I think it allowed me to log in 5 times without needing a pincode…

    It may have changed now though

    Anyway, I was able to get in touch with NOS today via the international number you shared. It took me 24 minutes just to get a person on the line, but he did a great job in the end

    Thanks for all your help

     

    M

     

     

    João H.
    Gestor da comunidade
    May 4, 2023

    Hello @Marialine,

    Thank you for your feedback regarding this matter.

    We’ve currently implemented a 2 factor authentication in order to improve the security of our systems. 

    Please let us know if you have any other questions, we’re always available to help.

    Thank you 

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