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Kilobyte
March 14, 2023
Respondido

Change of name and NIF on the bills

I would appreciate if you could let me know how I can change the name and NIF numbers on my bills REMOTELY. I have tried to do it online under “profile” but it does not have this option

Please contact me asap

Marialine

    João H.
    João H.Resposta
    Gestor da comunidade
    March 14, 2023

    Hello @Marialine,

    Thank you for reaching out to us.

    To change the contract’s holder please send us a private message to the @Fórum profile with the following info:

    • Your NOS Costumer Number
    • Taxpayer number associated with the contract

    Thank you

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    12 Comentários

    Kilobyte
    May 3, 2023

    Hi Joao,

    Thanks for sharing the tip

    I created the account a while ago … I think it allowed me to log in 5 times without needing a pincode…

    It may have changed now though

    Anyway, I was able to get in touch with NOS today via the international number you shared. It took me 24 minutes just to get a person on the line, but he did a great job in the end

    Thanks for all your help

     

    M

     

     

    João H.
    Gestor da comunidade
    May 4, 2023

    Hello @Marialine,

    Thank you for your feedback regarding this matter.

    We’ve currently implemented a 2 factor authentication in order to improve the security of our systems. 

    Please let us know if you have any other questions, we’re always available to help.

    Thank you 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.