CANCELLATION OF MOBILE PHONE CONTRACT

Hello ​@BEGUM ERENGUL, welcome to the NOS Forum.

We appreciate your message. We’re here to help.

Please let us know if you received the confirmation of the service cancellation.
Additionally, confirm if you had only subscribed to the mobile service and what the billing cycle was.

Thank you

No I have not received ANYTHING from NOS which is now becoming very frustrating.

The billing was on a monthly basis. 

PLEASE CANCEL IMMEDIATELY AND SEND ME A CONFIRMATION EMAIL.

Also, please reimburse me all bills that NOS continues to send to me.

Hello ​@BEGUM ERENGUL,

We appreciate your feedback and will help analyze the situation.
To do so, please send us a private message with your NIF to the profile ​@Fórum.

Thank you

I have done that!!

Thank you for your feedback ​@BEGUM ERENGUL,

We’ve received your private message and will reply to it as soon as possible.

Thank you

HI

Have you checked please? When do I receive the email of confirmation for cancellation?

Thank you

Hello ​@BEGUM ERENGUL,

We’ve replied to your private message.

Thank you