Boa tarde @Rozen Khatri,

Agradecemos a sua mensagem. Vamos ajudar. 

Envie-nos, por favor, uma mensagem privada para o perfil @Fórum acompanhada do seu número de cliente.

Obrigado

Thank you for your message @Rozen Khatri , 

We’ll assist you in this matter.

Please send us a private message to the @Fórum profile with your NOS costumer number.

Thank you 

Thank you, i’ve just messaged at the forum. 

Thank you for your message @Rozen Khatri.

We’ll reply to your private message as soon as possible. 

We appreciate your understanding

Well it’s been 3 hours and still i haven’t got any message. Great service 

Gotta wait.

I am waiting. Nothing else i can do.

Hello @Rozen Khatri,

We apologize for the delay. 

We’ve replied to your private message. 

Thank you 

I was told i would get a call today but still nothing. I have to leave the country in a week and this is the only thing that is being a burden. Can’t this process be easier?