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Business Customer Invalid Promotion Code

  • December 26, 2025
  • 3 comentários
  • 12 visualizações

Good Day,

I received a promotion code when signing up for service as a Business Customer but the Online Store says “Invalid Voucher”. I added different phones above 210 Euros and did not select the Customer NOS price (red price). I tried A phone with the Online discount (blue discount) and tried phone with no discount (no red or blue) but nothing works. The code expires 31-12-2025.

May I private message you to send the code and get assistance with how to use it or fix the code?

Thank you!

Jennifer

3 Comentários

João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • December 26, 2025

Hello ​@Porta Mundana,

Thank you for reaching out to us.

Please share with us in which date did you signed the contract. 
Usually the discount voucher its for a purchase of a single device.

Thank you


  • Autor
  • Byte
  • December 26, 2025

Hello, The contract was signed in May 2024 but I contacted NOS Business Customer Support in September 2025 and they sent me the voucher and stated the expiration date is 31-12-2025. I believe the support agent was able to look up the voucher information in my customer account. Also, I only tried to purchase 1 phone.  I attempted different phones and removed everything in the cart so it only had 1 phone that was priced over 210 Euros.


João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • December 26, 2025

Thank you for your feedback ​@Porta Mundana,

Please send us a private message to the ​@Fórum profile with the NIF associated with the contract and the voucher code.

Thank you