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Pergunta

activation "Cartao Nos"


Hi,

 

I subscribed a week ago to a “Pacote 5G” which  include the “Cartão Nos”. All is working find but in the customer area I have this message “Não tem cartões NOS disponíveis”.

As the card is included in the package how to activate ?

 

Thanks,

Sébastien


5 Comentários

Reputação 7
Crachá +5

Boa tarde @SEBASTIEN LABOUSSE , 

Good afternoon, did you associate your Package with Television in your customer area? If yes, the digital NOS Card should be available on your Profile. If you have not yet registered your services, you must do so immediately.

Thank you  Jose, I just associated the service as you suggested  The card is still not available but I will see later this evening. I hope the registration worked.

Reputação 7
Crachá +5

Hello @SEBASTIEN LABOUSSE,

Thank you for reaching out to us. We’ll assist you in this matter.

@Jose Rodrigues gave a good help.

The NOS Card is available in packages with televisions included. 

Please tell us if the card is now available in your NOS Costumer Area

Thank you 

Hello @João H. 

unfortunatly it is still not available. I registered the service 3 or 4 times already “with success”  but nothing change.

 

Thanks for your help still expect to go to cinema this weekend :-)

Sébastien

 

 

Reputação 7
Crachá +5

Hello @SEBASTIEN LABOUSSE,

Thank you for your feedback. We’ll assist on solving this matter.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you

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