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Kilobyte
September 1, 2024
Respondido

Video Club

  • September 1, 2024
  • 9 comentários
  • 121 visualizações

How do I cancel Video Club

    Melhor resposta por Jose Rodrigues

    How do I cancel Video Club

    Good morning, you must change your PIN

     

     

    • Mário P. 

    • Gestor da comunidade
    • 25535 comentário
    1 year agoGood afternoon everybody, The Purchase PIN or Parental Control PIN are features that allow you to easily and safely restrict access to some features of your box, such as blocking some channels for younger children or the possibility of purchasing films in the video club , through your Iris or UMA box.In this article we explain how you can change the Purchase PIN or Parental Control PIN of your BOX Iris or UMA in the Customer Area.Thanks

    9 Comentários

    Jose Rodrigues
    Super User
    Super User
    September 1, 2024

    How do I cancel Video Club

    Good morning, you must change your PIN

     

     

    • Mário P. 

    • Gestor da comunidade
    • 25535 comentário
    1 year agoGood afternoon everybody, The Purchase PIN or Parental Control PIN are features that allow you to easily and safely restrict access to some features of your box, such as blocking some channels for younger children or the possibility of purchasing films in the video club , through your Iris or UMA box.In this article we explain how you can change the Purchase PIN or Parental Control PIN of your BOX Iris or UMA in the Customer Area.Thanks
    Mário P.
    Gestor da comunidade
    September 1, 2024

    Hello @Edward Wheatley

    Please send us a private message to the @Fórum profile with your tax number .

    Best Regards,

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    Kilobyte
    September 1, 2024

    How do I to send a private message to the forum

    Super User
    September 1, 2024

    Good evening, simply click on @Fórum and then on enviar mensagem privada.

    Kilobyte
    September 1, 2024

    Mario  P

     

    I try to use the @forum private message format. The text does not does not function as it does here. When I type the text goes in the opposite direction to this and flashes on and off disappears

    All I wish to Know is I have a free year of  “Pack Canais Extra + NOS Studios” will it cancel on the 9/92024 with no further payment taken  or will it roll over to another year which I do not want. I do not use it

     

    I have had enough of contacting FORUMS  and would like some real customer service from a person. The NOS shop / Loja in the Forum Castelo Branco is a joke,  so I will not go there. If I could I would leave NOS tomorrow and return to MEO I would.

     

    Will I get a straight answer to will my “PACK CANAIS EXTRA + NOS STUDIO cancel on the 09/09/2024 or do I have to cancel it.

     

    Thank You

    1. Wheatley
    Guimas
    Super User
    Super User
    September 2, 2024

    Free year of pack canais extra ? never heard of it. it must be permanent. If you wanna test it out try to cancel it on your customer area ou box, if you cant its because either its permanent or at least no charges will be made after that

    Jose Rodrigues
    Super User
    Super User
    September 2, 2024

    How do I cancel Video Club

    Good morning, after all your question has nothing to do with the video club, when you ask a wrong question, you also receive a wrong answer, correct? 
    When clicking on @Fórum , then click on SEND MESSAGE  

     

    Kilobyte
    September 2, 2024

    So you cannot type in the @forum message box. You type the message here then copy and paste the message into “@forum”. What a strange idea.

    Great customer service.

    João H.
    Gestor da comunidade
    September 2, 2024

    Hello,

    Thank you for your message @Edward Wheatley and feedback. We do not replicate the situation you described, please try using a different we browser.

    We’ve received your private message and will reply to it as soon as possible.

    Thank you

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