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Kilobyte
January 18, 2023
Respondido

Inactive NOS cinema card

  • January 18, 2023
  • 2 comentários
  • 57 visualizações

Hi all, 

My NOS car is inactive, even though I don't have any unpaid bills. I also have all data in my profile, but still. Can you please help me find the way, I'd really love save on cinema tickets))

Thank you

Melhor resposta por Jose Rodrigues

Hi all, 

My NOS car is inactive, even though I don't have any unpaid bills. I also have all data in my profile, but still. Can you please help me find the way, I'd really love save on cinema tickets))

Thank you

 

Good evening, if in fact you have your services properly associated with your customer area (Television Package) and the NOS Digital Card does not appear available and active in your Profile in your customer area or in the NOS app, you must send it by private message to the @Fórum  profile your customer number so that moderation can help.

2 Comentários

Jose Rodrigues
Super User
Super User
January 18, 2023

Hi all, 

My NOS car is inactive, even though I don't have any unpaid bills. I also have all data in my profile, but still. Can you please help me find the way, I'd really love save on cinema tickets))

Thank you

 

Good evening, if in fact you have your services properly associated with your customer area (Television Package) and the NOS Digital Card does not appear available and active in your Profile in your customer area or in the NOS app, you must send it by private message to the @Fórum  profile your customer number so that moderation can help.

João H.
Gestor da comunidade
January 19, 2023

Hello @Olena Shchepina.

Thank you for reaching out to us. We’ll assist you in this issue.

@Jose Rodrigues gave a good help, please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you 

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