I moved out of Portugal and called to cancel my NOS plan in February 2026. I received confirmation that my WiFi and phone plan would be canceled March 16, 2026 and would no longer be billed. After checking my account it says I 've been charged from March 2026 until August 2026 even though my plan was cancelled. I have been unable to contact anyone at NOS because I 'm abroad and the international charges are quite high. Is there a chat or email I can use to discuss this billing/contract issue with someone to help me close this account so I can close my Portugal bank account?
Pergunta
Billing Issue / Cancelled NOS Phone Plan
+4- Gestor da comunidade
Good afternoon
Thank you for your message, and we will help.
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