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Total lack of service

  • November 6, 2024
  • 2 comentários
  • 17 visualizações

I am writing to you as I do not have any way to contact you as your service has not given me my phone number from NOS. Also I have been overcharged for tge service, and still not recieved my credits for 3 months service as promised at time of contract. I have written to the ombudsmen and had no reply. I still have no access to my portuguese phone number 3 months in with your service, but you are charging me for it.

2 Comentários

Jorge C
Super User
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  • Super User
  • November 6, 2024

Hello @Nichola catling,

Please detail the service name you choose.

Thank you.


João H.
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  • Gestor da comunidade
  • November 6, 2024

Hello @Nichola catling,

Thank you for reaching out to us. We’ll assist on solving this issue.

Please send us a private message to the @Fórum profile with your NIF.

Thank you