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invoice problem


I need invoice of last month. I know simply I can download it from nos app but the address mention in invoice is wrong. Can I get invoice again with correct address. I have updated the address as well.

12 Comentários

oTonyStark
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  • Kilobyte
  • August 10, 2020

Hello, but is it the wrong email or home address?


  • Autor
  • Kilobyte
  • August 10, 2020

In last month invoice the billing address( home address ) was wrong now everything is correct. I just need  the invoice with the current home address.


Ana P.
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  • Moderador
  • August 10, 2020

Welcome to Fórum NOS @Tika Dhamala

Hello @oTonyStark

@Tika Dhamala, in order to help us, we ask that you send us a private message with your NOS customer number or the taxpayer number of the holder to @Fórum, please. 

Thank you 


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My Mobile Number Invoice is wrong i have 5 euro per Month Plan but i get 67 euro Invoice why???


João H.
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  • Gestor da comunidade
  • September 4, 2025

hello ​@Om Parkash Sharma,

Thank you for reaching out to us.

Please check the details on your invoice for more information regarding extra consumptions.

You can also check this in my NOS:

Thank you 


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62 euro charge for internet but i have free data on my sim and also  free Data To Use eu Roming


João H.
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  • Gestor da comunidade
  • September 4, 2025

Thank you for your feedback ​@Om Parkash Sharma.

We’re you in roaming? If so, please let us know in which country and for how long.

Thank you


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Madrid, Spain


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1day


João H.
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  • Gestor da comunidade
  • September 4, 2025

Thank you for your feedback ​@Om Parkash Sharma. We’ll help analyzing this matter.

Please send us a private message to the ​@Fórum profile with your phone number.

Thank you


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Please check i send private msg


João H.
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  • Gestor da comunidade
  • September 4, 2025

Thank you for your feedback ​@Om Parkash Sharma.

We’ve received your private message and will reply to it as soon as possible.

Thank you