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Kilobyte
January 25, 2022
Pergunta

Internet services not shown

  • January 25, 2022
  • 4 comentários
  • 53 visualizações

Sorry but I only speak English. 

 

Recently I check my client area but I didn't find my internet associated in my area cliente. 

 

How to add internet in services to pay the bill next month directly from area cliente but till right now I don't see anything in my area cliente

*********** client number.

 

4 Comentários

Guimas
Super User
Super User
January 25, 2022

If you do not have services registered, you need to register them. it says “ associar serviços”.

But you might need a portuguese number to do it. ( Cartão de cidadão ). If you did not register any when you made the contract you wont be able to register the services. Contact support 16990

João H.
Gestor da comunidade
January 26, 2022

Hello @Davinder kumar,

Thank you for your message. We’ll assist you.

For a detailed guide on how to register your services in Área de Cliente NOS, please consult the article below. 

If you have any questions, please let us know. 

Thank you

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.
Kilobyte
January 26, 2022

Actually i don't want to add any associated services I only want to see my existed internet service in my client area but when I log in my client area it doesn't show any service. Like when I log in it has to appeared my internet wifi connection but it only shows that "you want to add associated services" now what can I do? 

João H.
Gestor da comunidade
January 27, 2022

Hello @Davinder kumar,

Thank you for your message.

For you to be able to see your internet service in your client area, you first need to register them. 

If you have any questions, please let us know. 

Thank you

Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários. Siga os perfis da moderação, através da opção "Seguir", para estar sempre a par das ultimas novidades.