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Pergunta

I dont understand why this month i got bigger bill


Hello. I have a contract for 48.99 euro per month. But this month i got bill for €54,86 and i dont have any idea why i need to pay more. I didnt use extra internet or smth. Explain me pls.

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3 Comentários

João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • 31417 comentários
  • 3 de fevereiro de 2023

Hello @Artur Miasnikov,

Thank you for reaching out to us. We’ll assist clarifying this matter.

Can you see, in your invoice, where the extra value is allocated to? 

Thank you 


  • Autor
  • Kilobyte
  • 15 comentários
  • 3 de fevereiro de 2023

i cant see, cause it says that i need to wait 24hours till i can get detailed bills. I hoped that you could help me earlier


João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • 31417 comentários
  • 3 de fevereiro de 2023

Thank you for your feedback @Artur Miasnikov,

Please send us a private message to the @Fórum profile with you NOS Costumer Number.

Thank you


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