Hello
About three months ago I joined Nos, I received Disney Plus for two years for free.
To this day I have not received a Disney Plus login code.
I have been to your store in Castelo Branco more than five times to find out the issue and each time there was a different answer and of course you have to wait for the code and nothing is resolved.
And in addition you send a message that if I do not activate Disney Plus by 6.3 I will not be able to receive the benefit.
I thought your service was good, but I was probably wrong, because if you cannot solve the problem of a customer connecting to Disney Plus then why do you offer it.
Very disappointed.
I ask that a representative who speaks English call me.
Disny plus
+1- Gestor da comunidade
Hello
We appreciate your message and apologise for this situation.
We’ll help you understand what’s happening. Please send us a private message through the
Thank you
+5- Super User
How to send a private message?
Can you send me your email please?
Bom dia, para enviar uma mensagem privada para o perfil
+6- Gestor da comunidade
Hello
We redacted your personal information for your protection.
Please send a private message to the
Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
