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Disny plus

  • March 9, 2026
  • 1 comentário
  • 7 visualizações

Hello 
About three months ago I joined Nos, I received Disney Plus for two years for free. 
To this day I have not received a Disney Plus login code. 
I have been to your store in Castelo Branco more than five times to find out the issue and each time there was a different answer and of course you have to wait for the code and nothing is resolved. 
And in addition you send a message that if I do not activate Disney Plus by 6.3 I will not be able to receive the benefit. 
I thought your service was good, but I was probably wrong, because if you cannot solve the problem of a customer connecting to Disney Plus then why do you offer it. 
Very disappointed. 
I ask that a representative who speaks English call me. 
 

1 Comentário

Rafaela F.
Forum|alt.badge.img+1
  • Gestor da comunidade
  • March 10, 2026

Hello ​@SIMA BEN SHIMON, welcome to the NOS Forum. 😊

We appreciate your message and apologise for this situation.

We’ll help you understand what’s happening. Please send us a private message through the ​@Fórum profile with the associated NIF.

Thank you