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Confirmation of sim card

Good day

Please can I get confirmation of the current plan on my sim card. I changed the plan but it still shows the old plan on the Nos App.

Reputação 7

Hello @Savannah Rose,

Did you try clearing cache and data, uninstall and new installation?

Thank you

Reputação 7

Hello @Savannah Rose,

Thank you for reaching out to us.

@Jorge C gave a good recommendation.

In alternative please access your Costumer Area via web browser. The information may take some time to synchronize.

Thank you

Faça o registo