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Byte
June 25, 2024
Pergunta

Change phone number in profile

Hello!

I have in my profile my old vodafone number which is not active now, login number is new one, but all confirmations are going to old one. How can I change this internal old number to new one, to get all confirmation sms to available number?

3 Comentários

Guimas
Super User
Super User
June 25, 2024

You talking about my nos profile? Change it directly there in your profile.

Byte
June 25, 2024

I’ve changed - and I can login with new number. But some operations need sms code - and everything what is not login - uses my old number, which isn’t visible in myNOS

Jorge C
Super User
Super User
June 26, 2024

Hello @Iuliia Marugina,

If you can’t access the phone number obviously you can’t login.

The only ones who can help you are the community managers so I advice you to wait.

Thank you.