billing

Hello ​@Rahul Sharma, welcome to the NOS Forum. 😊

We are here to help, but in order to do so, we kindly ask you to provide us with more details.

Did you request the cancellation or suspension of the service? After the service is activated, invoices are issued monthly for payment.

Please share some more information with us.

Thank you

Hello, I did not requested for the cancellation or suspension of the service but from last 3 months I don't have the internet service because service is suspended from NOS side and still every month I am getting bills and recently I got an email from NOS that they will cancel my contract and the matter will go in litigation.

I am ready to pay for the service which I have used but I why should I pay for the duration my service is suspended, I don't have internet service but NOS still wants me to pay. Now it's up to NOS if they want they can go for litigation or they can resolve this by sending me the correct bill, I want to do a written communication that's why I am writing here because you people don't have any email id

Hello ​@Rahul Sharma,

Thank you for your feedback. We’ll help analyzing this matter.

Please send us a private message to the ​@Fórum profile with your NIF.

Thank you

Hello, already sent 1 day back, anyways sending it again

We have received your private message and will reply as soon as possible, ​@Rahul Sharma.

Thank you