bill payment

Question

Hello, in December I purchased a plan for 2 SIM cards that are data only and paid at the end of each month. In February we had to leave Portugal in a hurry and I closed one account and was able to pay the monthly bill online through the NOS app. For the second on I went to the local shop and they arranged to close the account 2 days after I left. I have returned home and I received a message to pay the balance on the second account. I tried to logon through the NOS app but I can no longer do that because the accounts are closed. When I entire the mobile # I was assigned the response is it doesn’t exist. How do I pay the balance ?

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Hello there @Larry Biancolin,

Could you gently inform us if you got the customer number and if so share it by sending a private messsage to @Fórum so they can check it for you.

Thanks

Hello @Larry Biancolin Larry Biancolin,
@Jorge C, was a good help.
Please send us a private message with your customer number for the profile @Fórum.
Best Ragards,

Comentário

Jorge C · Accepted Answer

Hello there@Larry Biancolin,Could you gently inform us if you got the customer number and if so share it by sending a private messsage to@Fórum so they can check it for you.Thanks

Mário P. · Answer

Hello @Larry BiancolinLarry Biancolin,@Jorge C, was a good help.Please send us a private message with your customer number for theprofile @Fórum.Best Ragards,

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