do not wish to renew my contract in february 2022

Hi Susan. If you wish to cancel your contract you should go directly to a NOS store where they can help you to sign the documents needed for that purpose. You can find a store in almost every shopping center.

Greetings.

Hello @susan anne hinds,

Thank you for your message. 

@magnum26 gave a good help clarifying the process. In case of any doubt please let us know.

Thank you 

Hi @susan anne hinds,

In order to help you, please send us a private message to @Fórum profile with your client number.

Thank you

Hi @susan anne hinds,

Thank you for your feedback.

We still available here for any further question.

@susan anne hinds,

Your request is being followed. We’re going to call you as soon as possible.

We hide your client number from the comment to protect your personal data.

Thank you