Pergunta

Phone does not work


After swithching to NOS does my phone not work. After one week a technician came and said that it could take 48 more hours untill it work and left. It does still not work. I am connecte to NOC GB router that indicate that the phone does not work

 


8 Comentários

Reputação 7
Crachá +6

Olá @PER NORLIN

What is your Router?

It is the new 1 GB router. model TCG310J from Askey

Reputação 7
Crachá +6

@PER NORLIN

We ask you to disconnect the cable that connects your phone to the Router and reconnect again.Tell us if the situation continues, please.

Thank you

Done, the problem continues

I have also reset the router and had a technician that trouble shoot for 30 minutes. His conclusion was that I had to wait for 48 hours before it would work. I still have problems

 

 

 

Reputação 7
Crachá +6

@PER NORLIN

 

 

In order to check what is happening, please send us your NOS customer number or the holder's taxpayer number by private message.

Thank you. 

how do I send a private message?

 

Reputação 7
Crachá +6

@PER NORLIN

We have already received your message. We will respond as soon as possible.

Thank You

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