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Wrong invoice

  • February 13, 2024
  • 1 comentário
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Hello

I could not find any line to reach NOS  via email or any texting line

I call the number sometimes operators don't speak english

I'm writing here that at the store the sales person was clear about my monthly payment will be 17.5 eur 

 

I opened the invoice and it was 

€58.26

 

This is not correct

I would like to learn why 

IF anyone knows a way to reach them by texting ?

I’m very unhappy with their service yet I already buy the number and don’t want to change.

 

Thank you.

Melhor resposta por João H.

Hello @Viki,

Thank you for reaching out to us. 

You can analyze your invoice and comprehend the variation of the total amount in the NOS App or Área de Cliente:

If you have any further questions, please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you 

1 Comentário

João H.
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  • Gestor da comunidade
  • Resposta
  • February 14, 2024

Hello @Viki,

Thank you for reaching out to us. 

You can analyze your invoice and comprehend the variation of the total amount in the NOS App or Área de Cliente:

If you have any further questions, please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you