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Hello ,

 

sorry i don't speak Portuguese language .I'm currently facing an issue with my nos number . I bought it like 2 months ago and never charged it and now i think it's blocked .

What should i do to reactivate my number again ? is there a way to buy/charge my number with calls only ? i don't need any monthly payment

 

Thank you for the help 

Hello @7i9o, welcome to the NOS Forum.

We appreciate your message. We're here to help.

Please tell us the name of your tariff.

Thank you


Hello @7i9o, welcome to the NOS Forum.

We appreciate your message. We're here to help.

Please tell us the name of your tariff.

Thank you

Hello Joäo , thank you for the reply .

I don't have any Tariff , like i said i just bought the sim card from a shop . Tried to find informations in the internet but i sadly couldn't .


Hello @7i9o,

You can check the tariff this way.

Also can dial *#100# and check if you got enough money for calling.

Thank you


Hello @7i9o,

You can check the tariff this way.

Also can dial *#100# and check if you got enough money for calling.

Thank you

i tried but i get this 

 


Please associate your phone using this procedure.

Thank you


Please associate your phone using this procedure.

Thank you

i couldn't receive any sms .


 


i asked a friend to call my number , number is no reacheable


i asked a friend to call my number , number is no reacheable

 

In order to charge the phone, first you must pay the 42€ you owe to NOS.

I advice you to go to a NOS Store.

Thank you


i asked a friend to call my number , number is no reacheable

 

In order to charge the phone, first you must pay the 42€ you owe to NOS.

I advice you to go to a NOS Store.

Thank you

How come i owe 42 Euro to NOS ??


i asked a friend to call my number , number is no reacheable

 

In order to charge the phone, first you must pay the 42€ you owe to NOS.

I advice you to go to a NOS Store.

Thank you

How come i owe 42 Euro to NOS ??


I don’t know, it’s in the picture you shared.

Thank you


@7i9o, we appreciate your feedback and @Jorge C’s help.

We’ll help you analyze it. Please send us a private message to the @Fórum profile with:

  • Your NOS cell phone bumber;
  • Original PIN code.

Thank you


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