Hello @Michael Barraclough,

You must fill out this form with the Portability Validation Code (CVP) provided by your operator.

Submit the document trough one of the following channels:

• App my NOS

• Email: manter@nos.pt;

• Correio: APARTADO 52 111, EC CAMPO GRANDE, 1721-501 LISBOA;

• Entrega numa loja NOS.

Thank you

Hello @Michael Barraclough,

Thank you for reaching out to us.

Is your current number a Portugueses one? 

If so, @Jorge C gave a good help clarifying the process. You can learn more about this topic in our article:

Thank you