Hello @Adam Crawford,

Thank you for reaching out to us.

To be able to start using the service, you first need to top it up. The payment scheme is as follow:

• €10 - 5 days
• €15 –15 days
• €20 - 20 days
• €30 - 30 days
• €35 - 35 days

Let us know if you have any further questions. We’re always available to help. 

Thank you

Hello @João H. Thank you for your quick response.

I purchased a sim with 10 days for 15€. The service works but the app doesn’t reflect my usage.

Thanks

Thank you for your feedback @Adam Crawford.

We’ll assist analyzing this matter.

Please send us a private message to the @Fórum profile with the internet service number.

Thank you