File a complaint here...

http://provedor.nos.pt/provedoria/



Yeah I know, there is no English version... :)



Good luck

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Dear Ladies and Gentlemen



I brought my portugeese Samsung S6 edge to germany and I must use it here. (I will stay in germany) Therefore I have bought an 8 digit code for a lot of money at a NOS shop. This code i bought doesn´t work though. I still can not use my german SIM card. This is absolutely necessary.

I have send this question to the forum once before and was told to send a complaint, but this isnt possible since they require to give certain data in their form (Contacto,NIF do Cliente, Nº de Conta do Cliente etc.), which i simply do not have or understand.



What do I do?

Please help!

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Nome = Name

Contacto = the number through which you want to be contacted by NOS

Email = the e-mail address through which you want to be contacted by NOS

Produto = choose Telemovel NOS

* for the next 3, only one is mandatory

Nº de Telefone/Telemóvel do Produto ( 😉 = your last cell number from NOS

NIF do Cliente ( 😉 = your Tax identification number

Nº de Conta do Cliente (*) = your number as NOS client

Motivo do Contacto = your complaint razons



Go ahead!

if you need more help just ask...

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