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I am searching a valid contact details for English speaking people already 3 days . However I failed multiple time. if is there anyone who can help me to get in contact with NOS in English please contact me.

you have my email address here so please send me the telephone number where I can call and how can I get through the bot speaking only Portuguese 

Hello @Nelly Gajdosova,

Thank you for reaching out to us. 

There is no written customer support channel through email.

Please let us know if your experiencing any issues or if you need any help clarifying something regarding your NOS Service. We’re always available to help here at Fórum NOS.

Thank you


OK, I have 3 services, 

2 kids cards 

and one e-sim which wasnt activated with tariff yet.

I uploaded 50EUR to that one which I am not going to use ,

how can I transfer my 50EUR to my kids programs ?

and cancel the e-sim card ? 

thx

f

 


Thank you for your message @Nelly Gajdosova,

We’ll assist on your request. Please send us a private message to the @Fórum profile with your NOS Costumer number.

Thank you


I did but nobody respoded until now 


Hello @Nelly Gajdosova,

Thank you for your feedback. 

We’ve received your private message and will reply to it as soon as possible. 

Thank you


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