Skip to main content
Header

Hi there,

I live in the UK and purchased a brand new NOS sim card from Portugal. I 've tried inserting the new sim card in my UK phone, in the UK, but it doesn't seem to be working. I 'm unable to receive SMS or calls on the number. 


I am able to check the balance on the sim using *111# and it ’s saying that there is 0.00 credit - however the Livres Dia was meant to come with 2.50 EUR preloaded .

 

Do I need to carry out any further steps to get the sim card working in the UK, or to get credit loaded onto the card?

 

Many thanks 

Joseph

Hello @joseindevon,

Thank you for reaching out to us.

The SIM card’s first activation should be made through a Portuguese network in order for it to be able to register.

Please let us know if there’s anything else we can help with.

Thank you 

 

Comentário


Chatbot FAB 6.5
Assistente Virtual do Fórum NOS
my NOS indice

Conheça todas as funcionalidades da my NOS

Vídeos de ajuda

Video iframe com botão
Condições do Fórum NOS