Hello @GazzerG,

Thank you for reaching out to us. 

In the invoice you’ve received you should find a IBAN. We’re you able to find it there? 

Thank you

Hello, I see the invoice, but no IBAN number :(

Regards

Gary

Hello @GazzerG,

Thank you for your feedback. We’ll assist you in this matter.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you 

Hello Joao, I did send private message with my contract number in it but no response. I’ve now have a friend pay it for me via the multibanco.

When I’m back I will go into one of the NOS shops and see if they can help me set up my NOS app. Be great if they add English as alternative language on the website!

Regards

Gary

Hello @GazzerG,

Thank you for your feedback and suggestion.

We apologize for the delay on our intervention. We’ll reply to your message as soon as possible.

Thank you 

Hello. We have the same issue with our invoice this month and would like to pay it before the time runs out.

Can you please share the IBAN number for international usage, either on invoices or on a webpage? This would make it far easier for us.

Thank you

Hello @Charlotte Phillips,

Thank you for reaching out. 

Please tell us what type of NOS service do you have.

Thank you

Hello Joao, 

I have Internet, TV and phone. 

Thanks

Charlotte

Hello, @Charlotte Phillips.

You should find the IBAN on the invoice you received. Were you able to find it there?

Thank you

The IBAN on the invoice is from the payee (so applies to my bank account) rather than the NOS Account that is being paid.

Could you share the correct IBAN with me here or via private message so that we can urgently pay the outstanding invoices?

Hello, @Charlotte Phillips.

Thank you for your feedback. We’ll assist you in this matter.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you

Thank you - I have already sent a message to @Fórum this morning

We have received your message and will reply as soon as possible, @Charlotte Phillips.

Thank you