Hello @Malcolm Paul Barber,

Thank you for reaching out to us.

We don’t understand your question. Can you please elaborate? 

You can activate the direct debit through the app my NOS or in my.nos.pt:

Thank you

I did activate the direct debit as far as I know but I haven’t heard anything back.

i May go to the NOS state tomorrow.

Hello @Malcolm Paul Barber,

Thank you for your feedback.

If you’ve already activated it, you just need to wait till the payment deadline. In that date the money will automatically be charged from your account.

Let us know if you have any questions.

Thank you