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new to the NOs and it's not working


 

Hey ,

I have recently got the NOS connection.
It's been causing a lot of issue with the service. The internet keeps disconnecting always in every few minutes.
I am unable to perform any office work since I am working from home.

Please help me to fix this issue..
The service is really terrible ,I am unable to connect to any of the office meetings .

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Melhor resposta por Diogo 8 August 2021, 09:25

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5 Comentários

Reputação 7
Crachá +6

Welcome to Fórum NOS @NEHAL AWASTHY

Tell us your Router, please.

Thank you 

My NIF: 3xxxxxx

I have recently got the NOS installed at my place on 3rd August.

I have been calling for past 3 days to fix the issue.

 

The internet keeps getting disconnected in every 30 mins.

 

 

Reputação 7
Crachá +1

Hi @NEHAL AWASTHY,

Check all the models available by clicking here.

Have you tried to restart your router? You can manage everything through the NOS Net APP or aminhanet.nos.pt

Choose to only provide your private info to @Fórum’s moderation via PM, here. They’ll gladly assist you. 

Hey @Diogo S. 

Thanks for the info.

Yes I have tried restarting the router like multiple times.

This usually happens between 11AM to 4PM, the router will get  disconnected in every 30 mins. ☹️

Reputação 7
Crachá +6

Hello @NEHAL AWASTHY e @Diogo S.

@Diogo S.  was a good help.

Send us a private message to @Fórum with your details, please. Let's help you!

Thank you 

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