Estou com problemas com a internet. Não falo português e quero que um técnico entre em contato comigo em inglês. O anúncio no telefone está em português, que não entendo. O que devo fazer?
Reputação 7
+5
- Gestor da comunidade
- 22384 comentários
-
27 October 2022
Hello
Thank you for reaching out to us. We’ll assist you in this matter.
Please tell us what’s happening with the internet service.
Thank you
Hello
thank you for answering. Our internet connection suffers multiple disruptions during the day.
Mostly a disruption lasts for a couple of minutes after wich the router is connected again.
The disruptions are happening every day. It is a big problem when you are working and you participation
in an online meeting is disturbed.
Regards
Reputação 7
+5
- Gestor da comunidade
- 22384 comentários
-
27 October 2022
Hello
Thank you for your feedback.
Do this disruptions happen in more than one device at the same time?
If it only happens in one device, such as a laptop for example, are you using any type of VPN service?
Thank you
Hello
the router looses the connection, so all the devices are affected.
Regards
Reputação 7
+5
- Gestor da comunidade
- 22384 comentários
-
27 October 2022
We appreciate your feedback
Please send us a private message to the
We’ll help on solving this issue.
Thank you
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