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Frustrating service by NOS

  • November 13, 2023
  • 2 comentários
  • 16 visualizações

i have complain about broadband connection and want to discontinue but now NOS is denying to discontinue the contract instead asking fine of 600euro which was already discussed while taking subscription that if anytime I didn't like the service I can discontinue without any charge .

And the broadband connection is irritating , it's disconnect in every minutes and it's impacting my office work alot and they are sending technician every time to solve the issue but it's getting worse day by day I am frustrated now just paying the money for this useless and irritating service 

 

2 Comentários

João H.
Forum|alt.badge.img+6
  • Gestor da comunidade
  • November 13, 2023

Hello @Vikash pathak,

We’re sorry to ear about this situation. We’ll help analyzing this.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you


Guimas
Super User
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  • Super User
  • November 13, 2023

You can’t cancel the contract by being unsatisfied. Gotta work it out with the technical team