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Kilobyte
January 2, 2020
Pergunta

Congested internet traffic in Portalegre area

  • January 2, 2020
  • 5 comentários
  • 2125 visualizações

Hello,

I live about 7 kilometers outside of Portalegre, and I am trying out NOS internet now (14 day trial). The download speed is great during the day (10-15 Mbps) but in the evening it is very very slow (1-2 Mbps).

I did the same trial about a year ago with the same results. Obviously the system is very very congested in the evenings and things slow down to a crawl when everyone goes online at that time.

Is there any plans to improve the service in this area ever?

Thanks...

    5 Comentários

    AidanAutor
    Kilobyte
    January 2, 2020

    Its even worse now at 10pm - 0.5 to 1.0 Mbps.

    Guimas
    Super User
    Super User
    January 3, 2020

    Fastest way to your answer is calling technicall support and they check it.

    Tiago C.
    Moderador
    January 3, 2020

    Welcome to Fórum NOS, @Aidan.

    Please send us a private message with your customer number. 

    Ajude a comunidade a encontrar informação relevante. Marque como "Melhor Resposta" e faça "Like" nos melhores comentários.
    Zettabyte
    January 3, 2020

    (...)

    Is there any plans to improve the service in this area ever?

    (...)

     

    Sorry but don’t think about it…
    Send a private message, after this you receive one call with stupid questions and they will say… we are improving our networks etc etc.

    In Portugal, the best mobile network is Vodafone. Best 4G experience.

    AidanAutor
    Kilobyte
    January 3, 2020

    Yes thanks. I have Vodafone and it works the best, but I can’t get unlimited data with  it where I am.