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I am trying to rename my WIFI and get either a 1007 or 1010 error. When I try to reset to factory (Repor definições de Router) I get the error code 1002; and of course, always with ‘try later’ …

 

code 1007 when trying to configure the wifi
code 1002 when trying to factory reset

Anyone with any ideas?

 

Thank you!!

Try factory resetting at the back of the router.

Will do, thank you for the fast answer!!

Hello @Michael Fischer,

Thank you for reaching out to us.

Please tell us if the issue was solved with the factory reset, like @Guimas suggested.

Thank you

Unfortunately, no. I still get the 1010 error code:

 

Hello @Michael Fischer,

Thank you for your feedback. We’ll assist you on solving this situation.

Please send us a private message to the @Fórum profile with your NOS costumer number.

Thank you 

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