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Hello, I attempted to recharge my Kanguru mobile internet today, I received an error however the parent has been taken from my card multiple times (8) .  Is there someone I can contact or is this an internal error that will be automatically corrected? 

Thank you, I have attached a copy of the error message. 

 

@ArleneG , You should send Your customer number by PRIVATE message to one of the forum moderators ( @Ana P. , @Mário P.  or @Tiago C. ) and they will try to help You with the subject.

Click in one of the above names and select “Enviar mensagem”.


Thank you, I have sent a private message 😃


Welcome to Fórum NOS @ArleneG

Hi @C24XXXX201

We have already received your message. We will respond to you as soon as possible. :blush:

Thank you 


@Ana P.  Thank you 😀


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