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Wrongful Billing


For the past two months I have been billed for roaming charges when, amazingly, the SIM cards are not even in my phone. On leaving Portugal I removed all the cards when in the plane itself. Tried calling but everything is in Portuguese so don't have a clue how to resolve. I'm being ripped off and can't do anything about it. 😡


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Reputação 7
Crachá +6

Hi @DERRICK ROACH,

Thank you for reaching out to us. We’re always available to help here at Fórum NOS.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Best Regards, 

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