prepaid line problem

Hello @Abdelhamid Bouchahed,

Thank you for reaching out to us. We’ll assist you in this matter.

Please tell us for how long did you stopped using the number.

Thank you 

Hi @João H. 

thank you for answer. 
I bought it 22 July and the last msg I received is in December 29

thanks

Hello @Abdelhamid Bouchahed,

Thank you for your feedback. @Bruno Aleixo gave a good help.

Check how you can charge your pre-paid number through the NOS App:

Let us know if you have any other questions.

Thank you 

Thank you guys @João H.  @Bruno Aleixo  for help. 
I can’t receive the confirmation message on my number to go on my profil 

thanks 

Hello @Abdelhamid Bouchahed,

Than you for your feedback.

Please send us a private message to the @Fórum with your cellphone number.

Thank you