Melhor resposta por dxnog
Ver pergunta inicialI canceled my contract but I continue to receive invoices
in February I canceled my contract, I paid € 190 for cancellation + monthly payment, but today I received another invoice of € 38.56 which will be withdrawn from my account on 28/03. Can someone give me explanations
Reputação 7
+4
- Super User
- 2093 comentários
-
8 March 2018
- Resposta
Better to call NOS suport to hear theire explanation. Could be a mistake.
Another thing I would do, is to cancel direct debit, if you want to keep your money in your account.
Reputação 7
+5
- Moderador
- 2589 comentários
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8 March 2018
Hi, @David Belva Branchesi , welcome to Fórum NOS. :)
@dxnog gave a good tip. 🙂 To help you, since it's a question regarding your service, you must call us. Check the available support lines here.
Nós just do whatever they want, they lie about what they say they are selling you, then when you say you want out because its not what you agree they get aggressive and say they will sue you for the full contract... Shocking how they get away with it.
Reputação 7
+6
- Gestor da comunidade
- 12822 comentários
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10 November 2019
Hello
We will help you. First, we need your customer number or holder taxpayer number. Please, send us by private message.
Thank you
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