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Hi,

 We have a contract with NOS which expires in November 2023.

We are planning to move back to the UK after we sell our home.

Can I just continue with the contract on a month by month basis if we don’t sell before November ?

Yes, everything stays the same, just that you dont have a binding anymore


Just dont do any alteration to the contract like, take out a phone number, or change equipments.

any change u make to the contract will renew it for another 24 months.

With that in mind, whenever u want to cancel after november, u junt need to deliver the cancelation form in any NOS Store. 

Um bem haja 


Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 


Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 

Thank you - do I have to inform NOS that I don’t intend to renew the contract or will they contact me  ?

Regards

William Keith Goodfellow


Good morning @WILLIAM KEITH GOODFELLOW,
The community helped a lot. Yes, if you do not renew the conditions, it is renewed every 30 days for billing reasons. 

Best regards, 

Thank you - do I have to inform NOS that I don’t intend to renew the contract or will they contact me  ?

Regards

William Keith Goodfellow

As explained, you dont have to do anything. Whenever you want to cancel you can


@Guimas gave good help, @WILLIAM KEITH GOODFELLOW
Best regards, 


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