Pergunta

communication


I have requested in person, by phone and by private message for my phone contract to be cancelled .

I am finding ti difficult to communicate with you as I am no longer in Portugal. I have put all the details in my private message area but am not getting anywhere. Can you help please


3 Comentários

Reputação 4
Crachá

Hello @philm,

we apologize for the inconvenience. 

We received your private message, and will get back to you as soon as possible. 

Thank you

day 12 of no response to cancel the contract. I cant do much more so will have to remove the sim if you dont manage my request in a professional manner!

Fed up of trying and I will not pay for a connected service because NOS wont follow my request

Reputação 7
Crachá +2

Hi @philm,

We’re sorry for the delay.

We’ll reply to your private message as soon as possible.

Thank you

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