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I want to cancel my internet subscription. Unfortunately,  I can’t do it on my client area, because the service is not associated and I can’t do it because it requires a portuguese id number.
I tried to go directly into a Loja NOS. They told me to call this number: 931 699 000 option 4.
Unfortunately, I am unable to talk to someone who speaks english.

Can you help?

Good afternoon @GUILLAUME D,

Please inform about the internet plan details. Is it the home service or mobile?

Thank you

Hello @GUILLAUME D,

Thank you for reaching out to us. We’ll assist you.

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you

Hi, I would like to cancel my subscription as well.

Hello @Rocco Fortuna,

Thank you for reaching out to us. We’ll assist on forwarding your request. 

Please send us a private message to the @Fórum profile with your NOS Costumer Number.

Thank you

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