what i was discussing with @CP001 is that from what i undertand it can be the case that starlink started rotating IP adresses to they users which are not portuguese. and if that happened, thats why wi-fi calling is not working, taking in account what the mods said. 

you can check if your public ip adress through a pc in the CMD. If the IP adress is portugueses, than something is wrong. 

um bem haja (if you live inland in portugal you need to learn that greeting, is the most polite and distintive greeting ever :D )

O Wi-Fi calling na NOS funcionava em modo de avião, independentemente do IP da rede Wi-Fi. Foi assim que funcionou desde que a NOS lançou o Wi-Fi Calling. O tópico é o de julho que já postei atrás e há relatos desses por toda a internet. Há um antes e um depois do mês de setembro.

Logo, não foi propriamente uma alteração na política do Starlink. Foi uma alteração na política da NOS que passou a bloquear alguns IPs quando antes não bloqueava. O objetivo da NOS era visar IPs estrangeiros, mas acabou por prejudicar a vida aos clientes Starlink em Portugal. 

 https://www.anacom.pt/render.jsp?contentId=1614821

O Starlink é um operador registado em Portugal na ANACOM, que funciona por satélite. Foi por isso que perguntei à ANACOM se é legítimo a NOS fazer este tipo de bloqueio sem querer garantir que o Wi-Fi Calling neste operador funciona. O IP é titulado por prestador registado em Portugal. 

um bem haja (if you live inland in portugal you need to learn that greeting, is the most polite and distintive greeting ever :D )
 

thank you for this information,  so far I have only used ‘bem estar’  I like to learn obrigada

MESSAGE FROM STARLINK TODAY TO CONFIRM ITS LOCATUONI WILL NOW OROCEED WITH A  FORMAL COMPLAINTYes, the current IP received is a Portuguese IP address:169.155.236.243 this is within our 169.155.236.0/24,PT,PT-11,Lisbon, prefix so it is correctly geolocated on our side to Portugal. This prefix(169.155.236.x) can be found within our geofeed here: https://geoip.starlinkisp.net/feed.csv.I truly hope this information helps. If you should have any further questions or concerns please do not hesitate to reach back out. Thank you.

Yes, the current IP received is a Portuguese IP address:169.155.236.243 this is within our 169.155.236.0/24,PT,PT-11,Lisbon, prefix so it is correctly geolocated on our side to Portugal. This prefix(169.155.236.x) can be found within our geofeed here: https://geoip.starlinkisp.net/feed.csv. 

I truly hope this information helps. If you should have any further questions or concerns please do not hesitate to reach back out. Thank you. 

Hi Susan,

This is great.
This is the list of their OUTGOING IP addresses.
Bruno's previous link does not help. These are only public INCOMING IP addresses, i.e. how to reach your router.
We needed the OUTGOING IP addresses that Starlink uses, in our case, when talking to NOS.
The CSV is providing exactly this.
These are the addresses that NOS might be blocking in their firewall.
Plesase note that there are multiple ranges for Portugal/Lisbon, both IPv4 and IPv6.
To be on the safe side, none of these should be blocked by NOS.

169.155.236.0/24,PT,PT-11,Lisbon
169.155.237.0/24,PT,PT-11,Lisbon
145.224.125.128/26,PT,PT-11,Lisbon
145.224.125.192/27,PT,PT-11,Lisbon
2a0d:3344:2100::/40,PT,PT-11,Lisbon

All the above addresses report as located in Portugal, by all major databases.
See https://www.iplocation.net/ip-lookup

HELLO NOS!

Kr,
Michel.

So Michel  should I go ahead and make a formal complaint to Nos or to Anacom?

Both I would say.

Thank you

The regulator (ANACOM) failed to answer my question.

@João H. @Mário P. are there any updates regarding this subject (NOS Wi-fi Calling with a Starlink IP)? 

I would not put my hopes up.

I switched to MEO, no issues so far.

I submitted a formal complaint on line via livre de reclamation about 9 days ago  to NOS With evidence from starlink that NOS is blocking illegally their satellite signals which are with portugal Isp and has a registered address in Portugal. I have kept one of my Nos numbers to monitor whether they are acknowledging this but so far no WIfi calling resumed . My main number I have transferred to Meo and Wi-Fi calling is on and I am no longer in danger of missing a life or death call from the hospital in Lisbon. Nos tried to blame everyone and everything before they even admitted to blocking Starlink. It’s shameful . I hope that NOS  lose all starlink users. I will let this forum know once NOS or Anacom  respond to me . 

Hello @Susan Hillard, @Michel Liesmons and @CP001.

Thank you for sharing your feedback with us. This was forwarded to the appropriated NOS teams.

Unfortunately we don't have any updates on this. As soon as we have more information we’ll share it here with you.

Thank you