Good morning, if you are outside the loyalty period you can fill out and deliver the Report Form to a NOS store, or alternatively, you can accept the moderation help of the Forum by sending your customer number to @Fórum  by private message.

Formulário de Denúncia NOS

Hi @Tim Luyckx,

@Jose Rodrigues gave you a good help.

I order to help you, please send us a message with your client number, through @Fórum profile.

Thank you