Hello @Daniele dArienzo,

We’re sorry for the situation. Thank you for reaching out to us, we’ll assist you.

Please send us a private message to the @Fórum profile with your NOS costumer number.

Thank you

Also my new bills is wrong. 

There is an expense for: “Serviços de televisão não incluídos no pacote”

What is happening?

Good afternoon, as requested by the moderator @João H.  have you sent your NOS customer number to the profile @Fórum ?

Yes I have send it.

As I mention, the old bill has been changed and fixed. I just received a new new today, with an amount different from my contract

Hello @Daniele dArienzo,

Thank you for reaching out.

So we can assist you in this matter, please send us a private message to the @Fórum profile.

Thank you