Anyone else having problems?
Melhor resposta por Jose Rodrigues
Ver pergunta inicialInternet problems?
Our internet not working. In Loule district.
Anyone else having problems?
Anyone else having problems?
Reputação 7
+5
- Super User
- 21190 comentários
-
18 October 2018
- Resposta
Good morning, unplug the power cord from the Router and reconnect it 5 seconds later. If it does not resolve, call the 16990 NOS free call service and expose the problem
Reputação 7
+1
Our internet has been off for hours - tried unplugging it, removing battery etc. My computer tries to connect and see it exists but is not getting an IP address. Im in Salema 8650-199.
Reputação 7
+5
- Super User
- 21190 comentários
-
19 October 2020
Our internet has been off for hours - tried unplugging it, removing battery etc. My computer tries to connect and see it exists but is not getting an IP address. Im in Salema 8650-199.
Call 16990 technical support free call from NOS network so that the Operator can check the reason for not having the internet. Refers to fixed intenter?
Reputação 7
+6
- Gestor da comunidade
- 12822 comentários
-
19 October 2020
Hello
We look forward to your feedback.
Thank You
Yes we’re still having problems. We went to the shop in Lagos and bought a new router - but still no luck. Signal is dropping out every minute or so. I can’t call your support number as I only have a UK mobile.
My neighbor was told NOS cannot provide a signal to Salema any more - just moments before we were sold a new router!!! Is this true?
Reputação 7
+6
- Gestor da comunidade
- 12822 comentários
-
22 October 2020
Hi
We can help you.
We ask that you send us a private message with your NOS customer number to
Thank you
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