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Surcharge Credit Card?


Boa noite community,

i’m sorry for writing in english, i’m a client with NOS but my portuguese is very limited yet.

I was wondering about  a surcharge taken by NOS additional to my payment of 30€. This fee’s (4x1€) don’t appear on the invoice and would like to know if this is normal while paying with a credit card?..

NOS Recargas App

WTF Hot Deals

NOS Faturas

NOS Recargas

each 1€ and processed the same time as the normal debit of 30€..

 

Is there any customer service number where I reach an english speaking agent? Just to avoid issues in the future :)

um abraço


2 Comentários

Reputação 7
Crachá +2

16990 and they will get someone to speak english :/

Reputação 7
Crachá +6

Welcome to Fórum NOS @Daniel Sondhauss

Hi @Guimas,

@Daniel Sondhauss Let us help you! We ask that you send us a private message with your NOS customer number for the @Fórum, please.

Thank You 

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