Contact customer support 16990 or 931699000

Thank you

Hello @HERMAN,

Thank you for reaching out to us.

Please reboot your router in order to fix any connection issue.

Tell us if you have internet access again.

Thank you 

The same problem. Rebooting doesn’t solve the problem

We apologize for the delay in our response, @HANNA SVERTILOVA.
Please let us know if the difficulty still persists. 

Best regards

Someone cut a cable, that is giving signal to a server NOS. And we have been 3 days without Internet for waiting master, and can do nothing only wait. But master was enough qualification to solve the problem. 

Hello @HANNA SVERTILOVA,

Thank you for reaching out to us. We apologize for the inconvenient.

Please tell us if you already have access to the service.

Thank you